Document Processing
People retype information that arrived as a document.
An invoice arrives, someone reads it, someone types it into a system. Several hundred times a month.
You will recognise this if
- A person opens a PDF and types its contents into another screen.
- Errors are caught downstream, by someone else, at a much higher cost.
- Volume grows with the business, so headcount grows with it.
- The process has a defined set of fields and a defined set of exceptions.
How we approach it
- Count the volume and the error rate today. Without a baseline there is no way to prove improvement later.
- Separate the structured majority from the messy exceptions. They need different solutions.
- Automate the structured path deterministically, and route exceptions to a human with the context already assembled.
- Set a confidence threshold below which nothing is posted without review.
The honest version. If your document formats change constantly, or if you receive fewer than a few hundred a month, the maintenance will cost more than the saving. We will show you that arithmetic before you commit.
What we would build